Frequently Asked Questions
WHAT COUNTRIES DO YOU SHIP TO?
We ship to Australia, USA, UK, Canada, UAE, Oman, China, Taiwan, Ireland, Germany, France, Spain, Croatia, Russia, Cyprus, Estonia, Latvia, Lithuania, Slovakia, Slovenia, Italy, Netherlands, Belgium, Finland, Austria, Portugal, Greece, Bulgaria, Czech Republic, Denmark, Hungary, Poland, Romania, Sweden.
HOW DOES WARRANTY WORK?
Warranty coverage applies only if the product has been professionally installed by a qualified e-bike technician or licensed auto electrician.
Proof of professional installation, such as a technician’s invoice or service receipt, will be required to make a warranty claim.
Damage caused by incorrect installation, wiring, or modification voids the warranty.
ALSO NO REFUNDS UNLESS U TELL US U WANT A REFUND 10 DAYS AFTER U ORDER IF U SAY U WANT A REFUND AFTER LIKE 20+ DAYS U WILL NOT BE ISSUED A REFUND !!!
HOW LONG WILL DELIVERY TAKE?
EXPRESS : 3-4 DAYS
STANDARD : 7-9 DAYS
PRODUCTION TIME IS USUALLY 4-6 BUSINESS DAYS